In fact, you can almost script out the troubleshooting process with these 10 handy tips. When they do, they can prevent Outlook from working properly.When Outlook is starting to fuss, one of the first things I do is run against each PST file used within Outlook. It has to back up your data file, scan for errors, and repair any errors found.It has come to our attention that many Outlook 2013 and Office 365 users are having issues within synchronizing IMAP folders recently.
Is there any way I can force a manual update of the Offline Address Book (OAB) in Outlook or reset it completely otherwise?
In general, Outlook will automatically update the Offline Address Book (OAB) for Exchange accounts once every 24 hours.
See the folder owner or your administrator to change your permissions.
“Actually, the November update for Outlook 2013 (KB2837618) fixes a whole lot of IMAP issues and is highly recommended.
For me, new colleagues are not showing up and the contact pictures aren’t displaying either.
They do for my colleague sitting next to me, so I don’t think it is a server misconfiguration or something like that.For instance, the Inbox folder stays empty with the message “We didn’t find anything to show here”. In other folders, some e-mails can’t be moved or deleted or changes I make in Outlook do not sync to the server.Sometimes my move action is followed with the error:“Cannot copy the items.(Its location will depend upon the version of Windows being used.) Although not really a troubleshooting tip per se, there are times when a PST file will grow so large it causes problems with Outlook.Instead of letting that PST continue to get unwieldy, it's best to set up archiving.Amongst others, the update makes sure that IMAP accounts will not repeatedly completely resynch folders, will not create duplicates of default folders, will more reliably map the special server folders and make it less likely that folders will get marked as “This computer only”.